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Happy Holidays Everyone! New Scout Labs Features

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Here at Scout Labs we figured the best holiday gift we could give our users would be some new features. So here’s a quick recap of recently released features, including some we deployed just last night:


  • New search OVERVIEW page. Everyone wanted a single screen dashboard that would aggregate the most telling graphs, the leading indicators, and most important social media content. Welcome to the new OVERVIEW page. Instead of clicking from tab to tab within your search, you can now get a snapshot of buzz volume, sentiment trend and top stories from Twitter, Blogs, and everywhere else on a single page.

Search Overview with Border 12 09.png
  • Interactive graphs. We were as disappointed as all of you when we had to pull back from our earlier interactive graphs implementation, which used Flash technologies not universally supported by corporate sanctioned browsers, and rely on an image based solution that was not clickable. But now interactive graphs are back, and they’re bigger and better than before. You can hover over a particular day to see the counts; click into spikes to read what happened; and of course still customize your date range within the last 6 months or export the data in a .csv.
    Interactive Graph 12 09.pngOne thing we did lose in the transition was the ability to export graphs as a .png. We’ll eventually bring it back for you, Steve Majewski, but in the meantime, take a screenshot- there new graphs are much better looking than their PNG predecessors!

    CC Alert 12 09.png
  • Ability to sign up your colleagues up to receive email alerts. Many of you asked for this feature because you wanted us to send your favorite email alerts directly to other team members, instead of having to forward them yourselves. Now, instead of forwarding Scout Labs alerts, you can simply CC other users on your alerts. And opting out is as simple as clicking on a link within the email. So now you can sign your teammates up for alerts for your brand, a competitor’s campaign, or whatever else you might be tracking.

  • Links to source included in exports. Now the number of links to each source is included in the export files. Mike Arauz and Spencer Waldron, that one was for you guys.

There will be even more great new features coming out in the New Year. Bring on 2010!

Posted on Monday, December 21th 2009 at 14:52 under , , , , , .

2 Comments

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Hi,

Thanks for the upgrades, the tool is getting better and better.

Looking forward to further changes in the new year.

Have a great Christmas and New Year.

Best Wishes

Spencer

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There are six main sections to the Scout Labs dashboard: Blogs, Sentiment, Graphs, Photos, Videos, and Twitter. Blogs displays all of the blog posts that have been indexed by Scout Labs related to a particular keyword or phrase. The Sentiment section breaks these blog posts down into positive, neutral and negative categories. Graphs provides visual analytics of the sentiment around a brand on the web. And photos, videos and tweets related to your brand are collected for display as well.

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