Social Media Coverage | Standard | Professional |
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| Over 100 million sources from blogs, photo and video sharing sites, Twitter, social networks, forums and mainstream news |  | |
| Unlimited number of results returned | | |
| Automatically updated real-time data | | |
| Easily and instantly create your own searches using boolean operators | | |
| Real time market intelligence: Edit or add searches anytime, for free | | |
| Customized email alerts to you and your team | | |
| Add public social media sources to the crawl | | |
| Spam filtering | | |
| Historical data automatically provided on search creation | 3 months | 6 months |
| Export social media content as .csv or .htm | |  |
| Export graph data as .csv or .htm | | |
| Social Media Analysis | | |
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| See the most important social media data first | | |
| Analysis of emerging themes in social media conversations | | |
| Automated sentiment analysis | | |
| Human override of machine scored sentiment values | | |
| Continually improving sentiment as machine "learns" from human override | | |
| Volume, Share of Voice, Sentiment Trend, and other interactive graphs | | |
| Automated extraction of consumer quotes: wishes, wants, loves, hates | | |
| Team Collaboration | | |
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| Save, tag, and share social media items | | |
| Customize and brand workspaces | | |
| Digital dashboard viewable by any invited user | | |
| Free training and support | | |
| License structure designed for teams | 5 users | Unlimited users |
| Create tasks and assign them to colleagues | | |
| Track responses and team response times | | |
| Generate reports on social media outreach | | |
Workspaces are where teams of people share content and collaborate. A single team may need only one, but a company with multiple teams or agency with multiple clients may want multiple workspaces.
You can have either 5 or 25 concurrent searches per workspace running at any given time. Change them, delete them, modify them as often as you like. There’s no cost to change searches and content is available immediately.
No limit on the number of users in a workspace and no incremental cost per user. Invite as many people you want, from as many email domains as you want. Really.
Price per month after 30 day free trial ends. Cancel at any time, pay only for the days you use. The more workspaces you buy, the less expensive the cost per workspace.
